Responsible Gaming
Gambling Should Be Entertainment, Not Income
At Granite Cheshire, we believe gambling should only ever be viewed as a form of entertainment, similar to going to the cinema or purchasing a hobby. It should never be considered a way to make money or solve financial problems. Betting sites and casino games are designed with a house edge, meaning that over time, the odds favour the operator. Only gamble with money you can afford to lose.
Age Verification
All UK betting operators must verify that users are aged 18 years or over before permitting access to gambling services. This is a legal requirement under UK gambling regulations. If you are under 18, gambling is illegal and we strongly encourage you not to engage in any form of betting.
Parents and guardians should monitor young people's internet activity and speak with them about the risks of underage gambling.
Warning Signs of Problem Gambling
If you recognise any of the following signs in yourself or someone you know, problem gambling may be developing:
- Spending more time and money on gambling than intended
- Repeatedly trying to cut down or stop gambling without success
- Chasing losses by gambling more to recover money lost
- Hiding gambling activity or lying about the amount spent
- Using gambling to escape stress, anxiety, or negative emotions
- Neglecting family, work, education, or social commitments due to gambling
- Borrowing money or experiencing financial difficulties caused by gambling
- Feeling irritable or anxious when trying to reduce gambling
- Gambling with increasing amounts to achieve the same level of excitement
- Jeopardising relationships, employment, or educational opportunities
If you recognise these signs, please seek help immediately.
Self-Help Tools & Player Protection Features
Reputable betting operators provide tools to help you maintain control:
- Deposit Limits: Set a maximum amount you can deposit within a specified period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you are willing to lose
- Spending Limits: Cap your total wagering across all games
- Reality Checks: Receive regular notifications reminding you how long you have been playing and how much you have spent
- Time-Out (Account Suspension): Temporarily suspend your account for a period you choose (typically 6 hours to 6 weeks)
- Self-Exclusion: Request permanent or long-term closure of your account with the operator
We recommend using these tools as part of a responsible gaming strategy. Most legitimate UK operators make these features easily accessible in account settings.
Support & Helpline Organizations
United Kingdom
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GamCare – Free confidential support and counselling
Website: www.gamcare.org.uk
Helpline: 0808 8020 133 (free, 24/7) -
GamStop – National self-exclusion scheme covering all licensed UK operators
Website: www.gamstop.co.uk
Self-exclude from all participating operators with one registration -
National Problem Gambling Clinic – NHS-funded specialist treatment
Available through your GP referral -
Gamblers Anonymous – Free peer support meetings throughout the UK
Website: www.gamblersanonymous.org.uk
International Support (For Non-UK Users)
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Australia – Gambling Help Online
Website: www.gamblinghelponline.org.au -
Canada – Responsible Gambling Council
Website: www.responsiblegambling.org -
United States – National Council on Problem Gambling
Website: www.ncpgambling.org
Helpline: 1-800-522-4700 -
Germany – Bundeszentrale für gesundheitliche Aufklärung (BZgA)
Website: www.bzga.de
Helpline: 0800 1 372 374
Take Action Today
If you or someone you know is struggling with problem gambling, please reach out for help now. There is no shame in seeking support – problem gambling is a recognised public health issue, and professional help is available and effective.
Contact GamCare (UK) today: Call 0808 8020 133 or visit www.gamcare.org.uk
Alternatively, register with GamStop: Visit www.gamstop.co.uk to self-exclude from all UK-licensed operators immediately.